{"id":36825,"date":"2026-01-19T10:42:43","date_gmt":"2026-01-19T09:42:43","guid":{"rendered":"https:\/\/www.cuesystem.com\/application-devaluation-de-la-satisfaction\/"},"modified":"2026-05-06T16:17:00","modified_gmt":"2026-05-06T14:17:00","slug":"application-devaluation-de-la-satisfaction","status":"publish","type":"page","link":"https:\/\/www.cuesystem.com\/fr\/application-devaluation-de-la-satisfaction\/","title":{"rendered":"Application d&rsquo;\u00e9valuation de la satisfaction"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36825\" class=\"elementor elementor-36825 elementor-34956\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20b0976 e-flex e-con-boxed e-con e-parent\" data-id=\"20b0976\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d1cc77e e-con-full e-grid e-con e-child\" data-id=\"d1cc77e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-094964d elementor-widget elementor-widget-image\" data-id=\"094964d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatings-1.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzQxMzEsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvblJhdGluZ3MtMS53ZWJwIn0%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatings-1-1024x576.webp\" class=\"attachment-large size-large wp-image-34131\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatings-1-1024x576.webp 1024w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatings-1-300x169.webp 300w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatings-1.webp 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbdb167 e-con-full e-flex e-con e-child\" data-id=\"fbdb167\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a01ed9 elementor-widget elementor-widget-heading\" data-id=\"1a01ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Transformez le retour d'information en informations exploitables<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-786412b elementor-widget elementor-widget-heading\" data-id=\"786412b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Application d'\u00e9valuation de la satisfaction<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-555463f elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"555463f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Application frontale bas\u00e9e sur le web<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Collecte facile des informations en retour<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Renforcer l'engagement et la confiance des clients<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Favoriser l'am\u00e9lioration continue gr\u00e2ce \u00e0 des strat\u00e9gies fond\u00e9es sur des donn\u00e9es<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Identifier les lacunes dans les services et optimiser les processus<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u00c9valuation et analyse avanc\u00e9es<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b886f2 e-con-full e-grid e-con e-child\" data-id=\"2b886f2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6904b36 elementor-widget elementor-widget-text-editor\" data-id=\"6904b36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Donnez \u00e0 votre organisation les moyens de <strong>recueillir en temps r\u00e9el les commentaires<\/strong> de vos employ\u00e9s, de vos clients et de vos partenaires. Notre application d&rsquo;\u00e9valuation de la satisfaction permet aux utilisateurs de partager facilement leur exp\u00e9rience en leur permettant de s\u00e9lectionner une \u00e9valuation en quelques clics. Chaque r\u00e9ponse est enregistr\u00e9e en toute s\u00e9curit\u00e9, ce qui permet d&rsquo;avoir une vision claire des niveaux de satisfaction dans l&rsquo;ensemble de vos services. Gr\u00e2ce \u00e0 des <strong>analyses compl\u00e8tes<\/strong> bas\u00e9es sur les donn\u00e9es collect\u00e9es, vous pouvez identifier des tendances, d\u00e9couvrir des opportunit\u00e9s d&rsquo;am\u00e9lioration et prendre des d\u00e9cisions \u00e9clair\u00e9es qui stimulent la croissance et am\u00e9liorent l&rsquo;exp\u00e9rience client.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5eeff7 elementor-widget elementor-widget-text-editor\" data-id=\"d5eeff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;<strong>analyse avanc\u00e9e<\/strong> regroupe les \u00e9valuations et les commentaires qualitatifs afin de fournir des informations exploitables et d&rsquo;identifier les tendances en mati\u00e8re de performances. <strong>Dynamic Reporting<\/strong> fournit des tableaux de bord interactifs et des rapports d\u00e9taill\u00e9s pour une prise de d\u00e9cision \u00e9clair\u00e9e. Cette solution est id\u00e9ale pour les entreprises qui souhaitent contr\u00f4ler et<strong> am\u00e9liorer la satisfaction de leurs clients<\/strong>, rationaliser la collecte des commentaires et renforcer la fid\u00e9lit\u00e9 \u00e0 la marque. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7c0aad e-con-full e-flex e-con e-child\" data-id=\"a7c0aad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c39e4e2 elementor-widget elementor-widget-heading\" data-id=\"c39e4e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Fonctionnalit\u00e9 de base<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-860414d e-con-full e-grid e-con e-child\" data-id=\"860414d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6fe84a6 e-con-full e-flex e-con e-child\" data-id=\"6fe84a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b8ea95 elementor-widget elementor-widget-image\" data-id=\"3b8ea95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzUyNzcsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvbi1SYXRpbmdzLUFwcC1Ib21lLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-1024x640.png\" class=\"attachment-large size-large wp-image-35277\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-1024x640.png 1024w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-300x188.png 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d289c4 elementor-widget elementor-widget-heading\" data-id=\"2d289c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9cran d'accueil<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9856dd elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e9856dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cinq niveaux d'\u00e9valuation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Code QR pour une \u00e9valuation plus d\u00e9taill\u00e9e sur un appareil mobile<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6718df9 e-con-full e-flex e-con e-child\" data-id=\"6718df9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7130c11 elementor-widget elementor-widget-image\" data-id=\"7130c11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-Mobile-1-1.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzUyODIsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvbi1SYXRpbmdzLUFwcC1Ib21lLU1vYmlsZS0xLTEucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"471\" height=\"1024\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-Mobile-1-1-471x1024.png\" class=\"attachment-large size-large wp-image-35282\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-Mobile-1-1-471x1024.png 471w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-Mobile-1-1-138x300.png 138w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/Satisfaction-Ratings-App-Home-Mobile-1-1.png 880w\" sizes=\"(max-width: 471px) 100vw, 471px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-066c677 elementor-widget elementor-widget-heading\" data-id=\"066c677\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Plus de d\u00e9tails sur un appareil mobile<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e4794 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"53e4794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Non obligatoire pour la notation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Vous pouvez saisir un courriel, un num\u00e9ro de t\u00e9l\u00e9phone et un message.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-682d29f e-con-full e-flex e-con e-child\" data-id=\"682d29f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58b6779 elementor-widget elementor-widget-heading\" data-id=\"58b6779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aper\u00e7u et analyse de la satisfaction<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd07b5a elementor-widget elementor-widget-text-editor\" data-id=\"bd07b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aper\u00e7u visuel de la satisfaction, des tendances et des r\u00e9ponses d\u00e9taill\u00e9es<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca672a4 e-con-full e-grid e-con e-child\" data-id=\"ca672a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f9b7768 e-con-full e-flex e-con e-child\" data-id=\"f9b7768\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90a008c elementor-widget elementor-widget-heading\" data-id=\"90a008c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Aper\u00e7u de la satisfaction globale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5738509 elementor-widget elementor-widget-text-editor\" data-id=\"5738509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le graphique montre la distribution globale des notes de satisfaction \u00e0 l&rsquo;aide d&rsquo;un ensemble de smileys. Pour chaque smiley, le graphique affiche deux mesures cl\u00e9s : le <strong>pourcentage<\/strong> des r\u00e9ponses totales et le <strong>nombre absolu de<\/strong> r\u00e9ponses. Cela permet \u00e0 l&rsquo;observateur de <strong>comprendre rapidement<\/strong> combien de participants ont s\u00e9lectionn\u00e9 chaque niveau de satisfaction et \u00e0 <strong>quel point<\/strong> chaque cat\u00e9gorie est repr\u00e9sent\u00e9e dans l&rsquo;ensemble de la base de donn\u00e9es. Les ic\u00f4nes smiley guident visuellement le lecteur du feedback tr\u00e8s n\u00e9gatif au feedback tr\u00e8s positif, ce qui rend le graphique clair, intuitif et facile \u00e0 interpr\u00e9ter d&rsquo;un seul coup d&rsquo;\u0153il.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42b1039 e-con-full e-flex e-con e-child\" data-id=\"42b1039\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b224a2d elementor-widget elementor-widget-image\" data-id=\"b224a2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Responses.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzYyNzIsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvblJhdGluZ3NBcHBfUmVzcG9uc2VzLndlYnAifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Responses.webp\" class=\"attachment-large size-large wp-image-36272\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Responses.webp 960w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Responses-300x169.webp 300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e53c5ed e-con-full e-grid e-con e-child\" data-id=\"e53c5ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0ecfca6 e-con-full e-flex e-con e-child\" data-id=\"0ecfca6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2211374 elementor-widget elementor-widget-image\" data-id=\"2211374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_ResponsesOverTime.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzYyNjYsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvblJhdGluZ3NBcHBfUmVzcG9uc2VzT3ZlclRpbWUud2VicCJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_ResponsesOverTime.webp\" class=\"attachment-large size-large wp-image-36266\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_ResponsesOverTime.webp 960w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_ResponsesOverTime-300x169.webp 300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffc5d04 e-con-full e-flex e-con e-child\" data-id=\"ffc5d04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12163dc elementor-widget elementor-widget-heading\" data-id=\"12163dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Taux de satisfaction au fil du temps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3c8b0 elementor-widget elementor-widget-text-editor\" data-id=\"dd3c8b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le graphique montre comment les niveaux de satisfaction des clients <strong>\u00e9voluent dans le temps<\/strong>, en utilisant trois cat\u00e9gories : Satisfait, Neutre et Insatisfait. Chaque cat\u00e9gorie est repr\u00e9sent\u00e9e par une zone color\u00e9e, indiquant le nombre de r\u00e9ponses dans chaque groupe \u00e0 une date donn\u00e9e. Lorsque vous survolez un jour sp\u00e9cifique, le graphique indique le nombre exact de r\u00e9ponses pour chaque cat\u00e9gorie. Il est ainsi facile de <strong>comparer les<\/strong> tendances quotidiennes et de voir comment la satisfaction globale \u00e9volue au cours de la p\u00e9riode affich\u00e9e.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7936bfa e-con-full e-grid e-con e-child\" data-id=\"7936bfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-57e45cc e-con-full e-flex e-con e-child\" data-id=\"57e45cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f30494 elementor-widget elementor-widget-heading\" data-id=\"6f30494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Taux de satisfaction mensuel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6097a5 elementor-widget elementor-widget-text-editor\" data-id=\"e6097a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce graphique pr\u00e9sente la <strong>distribution mensuelle des niveaux de satisfaction<\/strong> en utilisant un format de barres empil\u00e9es \u00e0 100 %. Chaque barre repr\u00e9sente un mois et est divis\u00e9e en cinq cat\u00e9gories : Tr\u00e8s insatisfait, Insatisfait, Neutre, Satisfait et Tr\u00e8s satisfait. La hauteur de chaque segment color\u00e9 indique le pourcentage de r\u00e9ponses dans cette cat\u00e9gorie. Il est ainsi <strong>facile de comparer l<\/strong> &lsquo;\u00e9volution du sentiment des clients d&rsquo;un mois \u00e0 l&rsquo;autre, tout en gardant le total des r\u00e9ponses normalis\u00e9 \u00e0 100 %.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6103acf e-con-full e-flex e-con e-child\" data-id=\"6103acf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f9598 elementor-widget elementor-widget-image\" data-id=\"f3f9598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRAtingsApp_PercentageOverTime.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzYyNzcsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvblJBdGluZ3NBcHBfUGVyY2VudGFnZU92ZXJUaW1lLndlYnAifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRAtingsApp_PercentageOverTime.webp\" class=\"attachment-large size-large wp-image-36277\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRAtingsApp_PercentageOverTime.webp 960w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRAtingsApp_PercentageOverTime-300x169.webp 300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33bec21 e-con-full e-grid e-con e-child\" data-id=\"33bec21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4238eae e-con-full e-flex e-con e-child\" data-id=\"4238eae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e92d65 elementor-widget elementor-widget-image\" data-id=\"1e92d65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Grid.webp\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzYyODIsInVybCI6Imh0dHBzOlwvXC93d3cuY3Vlc3lzdGVtLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDFcL1NhdGlzZmFjdGlvblJhdGluZ3NBcHBfR3JpZC53ZWJwIn0%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Grid.webp\" class=\"attachment-large size-large wp-image-36282\" alt=\"\" srcset=\"https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Grid.webp 960w, https:\/\/www.cuesystem.com\/wp-content\/uploads\/2026\/01\/SatisfactionRatingsApp_Grid-300x169.webp 300w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2e34cc e-con-full e-flex e-con e-child\" data-id=\"b2e34cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d86a15 elementor-widget elementor-widget-heading\" data-id=\"8d86a15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9tails du retour d'information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-382c689 elementor-widget elementor-widget-text-editor\" data-id=\"382c689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce tableau r\u00e9pertorie les<strong> commentaires des clients<\/strong>, y compris l&rsquo;horodatage de la r\u00e9ponse, l&rsquo;\u00e9valuation de la satisfaction s\u00e9lectionn\u00e9e et les informations de contact du client. Il affiche \u00e9galement le message soumis par chaque utilisateur, qui fournit un contexte suppl\u00e9mentaire pour son \u00e9valuation. Le tableau permet de <strong>consulter rapidement les commentaires d\u00e9taill\u00e9s<\/strong> et de comprendre les probl\u00e8mes sp\u00e9cifiques ou les exp\u00e9riences positives rapport\u00e9es par les clients.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Transformez le retour d&rsquo;information en informations exploitables Application d&rsquo;\u00e9valuation de la satisfaction Application frontale bas\u00e9e sur le web Collecte facile des informations en retour Renforcer l&rsquo;engagement et la confiance des clients Favoriser l&rsquo;am\u00e9lioration continue gr\u00e2ce \u00e0 des strat\u00e9gies fond\u00e9es sur des donn\u00e9es Identifier les lacunes dans les services et optimiser les processus \u00c9valuation et analyse <a href=\"https:\/\/www.cuesystem.com\/fr\/application-devaluation-de-la-satisfaction\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Application d&rsquo;\u00e9valuation de la satisfaction<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":44,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"kategorie":[],"class_list":["post-36825","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/pages\/36825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/comments?post=36825"}],"version-history":[{"count":2,"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/pages\/36825\/revisions"}],"predecessor-version":[{"id":37525,"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/pages\/36825\/revisions\/37525"}],"wp:attachment":[{"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/media?parent=36825"}],"wp:term":[{"taxonomy":"kategorie","embeddable":true,"href":"https:\/\/www.cuesystem.com\/fr\/wp-json\/wp\/v2\/kategorie?post=36825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}